
Agentforce in Action: How Smart AI Helpers Are Changing Customer and Employee Experiences
Agentforce’s AI agents, unlike scripted chatbots, deliver intelligent, autonomous interactions that enhance both customer and employee experiences. Learn how this AI shift improves satisfaction, efficiency, and engagement. Most AI tools today are glorified FAQ bots. They answer questions, but they never anticipate them. Meanwhile, the real disruptors are using autonomous […]
- Agentforce
- All
- API
- App Engineering
- App Modernization
- Authority to Operate
- Automation
- Automotive
- Autonomous AI agents
- Banking
- Blockchain
- BNPL
- Chatbot
- Cloud
- Cloud Adoption
- Cloud Adoption
- Cloud Architecture
- Cloud Native Applications
- COVID-19
- CRM
- Customer Experience
- Data
- Data Engineering
- Data Modernization
- Devops
- Digital
- Digital Transformation
- FinTech
- Gamification
- Gen AI
- Industry – Building Materials
- Industry – Energy and Utilities
- Legacy Modernization
- Managed Services
- Payments
- Recession
- Salesforce
- Salesforce Commerce Cloud
- Service Line – Cloud
- Service Line – Data and Analytics
- Technology Acceleration
- Web3

Application Architecture Showdown: Microservices, Monolith, or Modular Monolith
Discover the best-suited architecture — microservices, monolith, or modular monolith — for your legacy modernization or new application projects. Monolithic architecture, while useful, does have its set of complexities, however: When it comes to modernizing your legacy applications, you may think […]

How to Increase Developer Productivity with GenAI – We’ve Done It
GenAI is revolutionizing software development by optimizing key phases of the SDLC. Learn how tools like GitHub Copilot can streamline coding, enhance productivity, and drive faster time to market. GenAI is transforming industries across the board, and software development is […]

How Third-Party Digital Asset Custodial Wallets Integrate with Traditional Banks
Learn how to seamlessly integrate third-party digital asset wallets into traditional banking for secure crypto management. The successful integration of digital asset custodial wallets into traditional financial systems is a challenge that many investment banks and other financial institutions are […]

Navigating Legacy Modernization: Identifying the Best First Application to Upgrade
Discover how to determine the optimal first mover for application modernization to drive favorable business results. Updating your enterprise applications might seem intimidating, but it’s crucial for staying ahead. With the rise of cloud computing, artificial intelligence, and mobile devices, […]

Relevantz Treehouse of Horror: 3 Spooky Tales from the Banking Sector
Venture into the hidden horrors of outdated banking technology, where monstrous mainframes and ghastly codes lurk. Can modernization save the day? Step into the unseen world of banking technology — where digital specters and monstrous mainframes await. In three chilling […]

Simplifying GenAI Data Management with Microsoft’s All-in-One Platform
Discover how Microsoft Fabric simplifies data management for enterprise GenAI solutions, streamlining data integration, improving decision-making, and reducing costs. We all know the power of enterprise GenAI solutions, as highlighted in our previous blog on Industry Use Cases of Gen […]

From Quick Fixes to Enduring Success: A Lasting Application Modernization Approach
Discover the importance of a focused and sustainable approach to legacy modernization, which entails understanding the “why” and “how” of modernization before implementing new technologies like cloud and containers. Abraham Lincoln once said, “If I only had an hour to […]

Sustainability Is Imperative for Businesses – The Cloud Can Help
Go through this blog to learn how the cloud is essential to sustainability efforts and what the big public cloud providers are doing to make their operations even more sustainable for their customers. Earth! Fire! Wind! Water! Heart! . . […]