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Payment Technology Services Firm

Enterprise Restaurant Technology Platform

Real-Time Data Processing Solution

Situation

Due to the batch-oriented nature of the outdated data processing platform:

  • It used to take three days for the fast-food restaurant managers to get visibility into the inventory and order stats
  • Even if there was a small discrepancy in the data, it was too late for action, resulting in many manual overrides
  • Time to market was slow, as any change by a developer had to pass through more than six environments before it reached the live/production environment
  • It was difficult to measure the success of experimental beverages and food

Impact

  • There were unhappy customers due to delayed data and increased data quality issues when the data was rolled up for monthly, quarterly, and yearly reports
  • Revenue started declining for the client, as the customers began looking out for alternative solutions from competitors

Resolution

We proposed and developed a self-scalable, containerized data platform using cloud-native services to accept, process, and push the cleansed data to a reporting repository, with the following outcomes:

  • Real-time streaming of the order details from the fast-food restaurants
  • One-click deployment to move the code across the environments
  • Data models to slice and dice the reports on thin clients

Outcomes

We developed a cloud-native data processing platform enabling restaurant managers with real-time reporting information and decision-making capabilities that led to:

  • An overall reduction of data processing time — from days to less than 30 minutes
  • A unique USP to tap into the larger market with real-time reporting
  • An opportunity to bring in hyper automation for predictive analytics
  • Connected pipelines to move the code from dev to production with built-in quality checks
Enterprise Restaurant Technology Platform

(Formerly ObjectFrontier Software)

We are in the business of custom software engineering. For 25 years we have been partnering with customers, with an engineering mindset, doing what’s relevant, and winning their trust.

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