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Careers US
Type: Full-time | Location: Alpharetta, GAJob Description
We are currently seeking an Independent Software Vendor (ISV) who will report to the Vertical Enablement Lead. This leader will be responsible for:
- Supporting Client Partners, sales, and marketing staff by creating and delivering proper messaging and solutions that correctly speak to the customer and their vertical
- Keeping abreast of emerging trends and issues facing the industry to help identify unmet customer and market needs
- Creating and delivering a training curriculum to the PO team and organization, to ensure that vertical knowledge is built across the organization
Qualifications
- 10+ years of experience within an ISV
- Extensive Product Management or Marketing experience
- Proven experience with managing client implementations
- Excellent communication skills, both written and verbal
- Experience in mentoring and training more junior team members
- Ability and willingness to travel to client sites, as needed
Responsibilities
The leader’s success in this role will be measured by the ability to successfully execute the below functions:
- Playing a key role in Pre – and Post-Sales activities by creating content and participating in customer meetings
- Assisting in Business Proposal preparations and combining business needs with domain solutions
- Keeping abreast of emerging trends and issues facing the industry in order to deliver proper messaging and solutions to customers
- Developing a training curriculum and delivery plan to deliver to PO team and organization on a quarterly basis
- Supporting PO in mining opportunities at the Customer level, based on the domain they represent
- Assisting Delivery team(s) to identify candidates with required skills and experience, and providing periodic and ad hoc training sessions to close any knowledge gaps raised by the team
- Acting as the domain evangelist for Relevantz
- Create Business Landscape at customer sites, based on Business Needs
- Educating customers on new technologies being used to solve problems in this domain
Type: Full-time | Location: Alpharetta, GA
Job Description
We are currently seeking a Vertical Enablement Team Lead who will report to the Customer Success Management (CSM) Lead. This leader will be responsible for:
- Leading and participating in a team of industry SMEs to support Client Partners, sales, and marketing staff
- Creating and delivering proper messaging and solutions that correctly speak to the customer and their vertical
- Keeping abreast of emerging trends and issues facing the industry to help identify unmet customer and market needs
- Creating and delivering a training curriculum to the PO team and organization, to ensure that vertical knowledge is built across the organization
Qualifications
- Experience organizing training initiatives for departments within the company
- Instructional experience in a group business setting preferred
- Confidence and skillful negotiating skills
- Strong organizational skills to give the team direction
- Excellent communication skills, both written and verbal
- Experience in mentoring and training more junior team members
- Ability to effectively organize and manage multiple initiatives and encourage coworkers to do the same
- Ability to use data to improve a team’s operational efficiency
- Prior management experience is a plus
Responsibilities
The leader’s success in this role will be measured by the ability to successfully execute the below functions:
- Managing the day-to-day activities of the team
- Motivating the team to achieve organizational goals
- Developing and implementing a timeline to achieve performance targets
- Delegate tasks to team members as appropriate
- Conducting training of team members to maximize their potential
- Empowering team members with skills to improve their confidence, product knowledge, and communication skills
- Conducting quarterly performance reviews
- Contributing to the growth of the company through a successful team
- Creating a pleasant working environment that inspires the team
Type: Full-time | Location: Alpharetta, GAJob Description
We are currently seeking a Finance Vertical SME to align with the Finance Vertical Lead within the CSM Organization. Reporting to the Customer Success Management (CSM) Lead, this leader will be responsible for:
- Supporting Client Partners, sales, and marketing staff by creating and delivering proper messaging and solutions that correctly speak to the customer and their vertical
- Keeping abreast of emerging trends and issues facing the industry to help identify unmet customer and market needs
- Creating and delivering a training curriculum to the PO team and organization, to ensure that vertical knowledge is built across the organization
Qualifications
- 10+ years of experience within financial services
- Deep knowledge and practical experience in one or more of the following:
- Front, Middle and Back Office Operations
- Regulatory Reporting
- Risk Management
- Wealth, Asset, and Investment Management
- Trading Technology
- Product Knowledge (Equity, Fixed Income, FX, Derivatives, etc.)
- Excellent communication skills, both written and verbal
- Experience in mentoring and training more junior team members
- Ability and willingness to travel to client sites, as needed
Responsibilities
The leader’s success in this role will be measured by the ability to successfully execute the below functions:
- Playing a key role in Pre – and Post-Sales activities by creating content and participating in customer meetings
- Assisting in Business Proposal preparations and combining business needs with domain solutions
- Keeping abreast of emerging trends and issues facing the industry in order to deliver proper messaging and solutions to customers
- Developing a training curriculum and delivery plan to deliver to PO team and organization on a quarterly basis
- Supporting PO in mining opportunities at the Customer level, based on the domain they represent
- Assisting Delivery team(s) to identify candidates with required skills and experience, and providing periodic and ad hoc training sessions to close any knowledge gaps raised by the team
- Acting as the domain evangelist for Relevantz
- Create Business Landscape at customer sites, based on Business Needs
- Educating customers on new technologies being used to solve problems in this domain
Type: Full-time | Location: Alpharetta, GAJob Description
We are currently seeking a Healthcare Vertical SME who will report to the Vertical Enablement Lead. This leader will be responsible for:
- Supporting Client Partners, sales, and marketing staff by creating and delivering proper messaging and solutions that correctly speak to the customer and their vertical
- Keeping abreast of emerging trends and issues facing the industry to help identify unmet customer and market needs
- Creating and delivering a training curriculum to the PO team and organization, to ensure that vertical knowledge is built across the organization
Qualifications
- 10+ years of experience within Healthcare
- Deep knowledge and practical experience in one or more of the following:
- Clinical staff management and scheduling
- Payer Care Management
- Claims Management
- Medical Billing
- Risk Management
- Compliance
- Device manufacturing
- Pharmaceutical manufacturing and sales
- Excellent communication skills, both written and verbal
- Experience in mentoring and training more junior team members
- Ability and willingness to travel to client sites, as needed
Responsibilities
The leader’s success in this role will be measured by the ability to successfully execute the below functions:
- Playing a key role in Pre – and Post-Sales activities by creating content and participating in customer meetings
- Assisting in Business Proposal preparations and combining business needs with domain solutions
- Keeping abreast of emerging trends and issues facing the industry in order to deliver proper messaging and solutions to customers
- Developing a training curriculum and delivery plan to deliver to PO team and organization on a quarterly basis
- Supporting PO in mining opportunities at the Customer level, based on the domain they represent
- Assisting Delivery team(s) to identify candidates with required skills and experience, and providing periodic and ad hoc training sessions to close any knowledge gaps raised by the team
- Acting as the domain evangelist for Relevantz
- Create Business Landscape at customer sites, based on Business Needs
- Educating customers on new technologies being used to solve problems in this domain
Type: Full-time | Location: Alpharetta, GAJob Description
We are currently looking to recruit a Client Partner Team Leader who will help us strategically expand our footprint in the North East market within the United States by leading a team of CPs, as a Client Partner. This leader will be responsible for:
- Leading the strategic customer growth initiatives within our existing customer base
- Owning client relationships
- Leading, growing, and mentoring a team of 2-4 client partners each with a responsibility for about 15% of the total client portfolio
- Strategizing and directing the team in accordance with revenue growth targets
- Having full P&L of and owning the book of business
Qualifications
- 12+ years of proven Account Manager, Key Account Manager, or Account Executive experience in global services-delivery organizations
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot), MS Office (particularly MS Excel and PowerPoint), and Google Suite Tools
- Experience in delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field required, Master’s Degree preferred
Responsibilities
The leader’s success in this role will be measured by the ability to successfully execute the below Customer Account Management and Success Functions:
- Owning and growing a portfolio of accounts with $15+ million in revenue per year
- Defining, owning and executing on a strategic client growth plan for the team
- Meeting or exceeding assigned revenue targets by identifying and delivering insightful, value-added solutions that address complex client issues, manage profitability of the engagements and the vertical
- Seeking out and identifying new revenue opportunities at existing and new clients
- Recruiting and maintaining talent within the group; managing a talent agenda to ensure team has appropriate growth opportunities
- Serving as the lead point of contact for all customer account management matters
- Building and maintaining strong, long-lasting client relationships
- Negotiating long-term contracts and closing agreements to maximize both revenue and margin
- Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Delivering quarterly business updates to clients and Relevantz leadership
- Developing new business with existing clients
- Tracking and managing pipeline, forecast, and key account metrics in order to accurately project revenue targets for the current year plus the first 6 months of the next
- Preparing detailed internal reports on account status, to be reviewed monthly
- Assisting with challenging client requests or issue escalations, as needed
- Internal evangelism of our customers, their needs, struggles, and successes to ensure that the entire organization understands and empathizes with our customer base
Proficiencies
- Customer Retention – Proven track record of ensuring high customer retention rates
- Revenue Retention – Ability to retain existing customer revenue, to mitigate any revenue loss by proactively mitigating project, resource and approval process related issues with customers
- Revenue Expansion – Ability to mine existing accounts for all cross sell and upsell opportunities by understanding the customer road map, pain points, new opportunities, and competitive weaknesses
- Pipeline Creation and Management – Ability to create and manage a pipeline with accuracy in order to accurately report revenue projections to the business
- Consultative and Solution Selling –Ability to have conversations with existing customers, ask probing questions, use active listening, and avoid selling to the customer in the first meeting in order to return for a second meeting, to suggest solutions to the problems uncovered in the first meeting
- Purchase & Budget Process – Ability to determine and understand customer budgeting and purchasing process and cycles in order to ensure an adequate budget is allocated to Relevantz projects during the correct time within the customer budget planning cycle.
- Stakeholder Management – Ability to present the account health to the internal (Relevantz) and external (Client) steering committees at regular intervals and to communicate the account strategy and goals to all the team members to ensure that everyone is aligned
Type: Full-time | Location: Alpharetta, GAJob Description
We are currently seeking an upbeat Sales Operations leader to fill the position of our Sr. Manager-Global Sales Operations. This leader will be responsible for:
- Playing a mission-critical role in the scale-up of a rapidly growing digital solution business, with customer value, success, retention and growth at the core
- Being outcome-driven with extraordinary skills across customer operations, sales operations, communication, and program management skills
- Creating and rolling-out a sales operations team to ensure our organizational goals are met
- Developing and operationalizing Relevantz’s sales operations strategy
- Owning our Customer Success Measurement & Engagement programs
- Interacting frequently and collaborating with Sr. Leadership, Client Partners, and engineering leadership to ensure the needs of our customers and our organizational sales goals are being properly tracked and measured
Qualifications
- Proven track record of creating and executing customer success programs such as surveys, and advisory boards
- Proficiency in creating and tracking KPIs, and regular reporting of performance against them
- Data-Driven decision making is a must for this role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot), MS Office (particularly MS Excel and PowerPoint), and Google Suite Tools
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
Responsibilities
Customer Success
- Leading, mentoring, and growing members of the customer success team and identifying potential new team members from around the organization
- Defining and executing an overall customer success plan and monitoring success against the agreed criteria
- Creating, owning and running customer outreach programs for qualitative measurement of customer success
- Creating, owning, and executing customer satisfaction survey methods for quantitative measurement of customer success (NPS, CSAT)
- Repeatedly assessing customer health to identify accounts at risk as early as possible
- Creating and executing internal and external customer success initiatives to ensure customer satisfaction
- Internal evangelism of our customers, their needs, struggles, and successes to ensure the entire organization understands and empathizes with our customer base
Proficiencies
Sales Operations
- Driving the selection and rolling-out of CRM and Sales tools and processes as well as driving adoption of those tools and processes to support proper tracking of sales initiatives and KPIs
- Building, executing, and maintaining the sales operations processes in order for a successful end-to-end sales process
- Maintaining, updating, and improving sales reports/dashboards
- Managing a team to build ad-hoc reporting requests and provide day to day support to the sales teams (first line of support)
- Providing insights to leadership teams on impact of strategic initiatives and metrics
- Developing forecasts and analytical models to determine conversions and ROI
- Managing data integrity and cleanliness (Opportunities/Quotes/Contacts)
- Communicating all Sales procedural changes
- Developing a solid understanding of sales best practices and methodologies
Type: Full-time | Location: Alpharetta, GA | Travel involved to client locations within the US.
Job Description
We are currently seeking Solution Engineers. Their responsibilities will include:
- Lead team to design, develop implement software solutions using Java/J2EE technologies, Spring, Hibernate, Java Script, Angular, SQL Server, Oracle, DB2, etc.;
- Interact with stakeholders to review, analyze requirements to design solutions, determine impacts on existing systems;
- Lead junior developers to code and fix defects;
- Analyze and review code for potential issues in business logic, performance and operating efficiencies;
- Determine tasks for user stories, review acceptance criteria, discover potential gaps in detailed requirements and document assumptions and risks, prepare technical design documents;
- Implement application design, architecture and framework; provide technical guidance and support; train users and team.
Qualifications
- BS or foreign equivalent in Computer Science / IT / IS / Engineering (any) / Related and 5 years relevant progressive experience including at least 3 years of experience in Java/J2EE technologies, Frameworks and SQL Server
OR
- MS or foreign equivalent in above and 3 years of programming experience using Java/J2EE technologies, Frameworks and SQL Server
Send resumes to: HR, Relevantz Technology Services, Inc. (F/k/a ObjectFrontier, Inc.), 3025 Windward Plaza, Suite 525, Alpharetta, GA 30005
***Positions are eligible for employee referral program.
Type: Full-time | Location: Alpharetta, GA | Travel involved to client locations within the US.
Job Description
We are currently seeking Software Programmers. Their responsibilities will include:
- Performing analysis, design and code for software applications using Java, J2EE, Web Services, HTML, XML, CSS, Java Script, Angular JS, Oracle, SQL Server, etc;
- Participating in design and architecture;
- Customizing and implementing new features;
- Designing and developing front-end, middleware services, integration and enhancements;
- Performance improvements for existing systems;
- Support testing and documentation;
- Similar duties as assigned.
Qualifications
-
BS or foreign equivalent in Computer Science / IT / IS / Engineering (any) / Related and 2 years experience using Java/J2EE technologies, Spring, Java Script, Web Services and SQL Server
Send resumes to: HR, Relevantz Technology Services, Inc. (Formerly known as ObjectFrontier, Inc.), 3025 Windward Plaza, Suite 525, Alpharetta, GA 30005
***Positions are eligible for employee referral program.
Careers India
Location: Chennai
Position Type: Permanent
Role: Quality Assurance Executive
Experience: 3 – 5 Years
Job Description:
We are looking for a Quality Assurance Executive with strong Knowledge of ISO 27001 Standards. Should have a minimum of 3 Years and a maximum of 5 years of experience in Quality Assurance.
Responsibilities
- Planning and scheduling ISO 27001 standard audits of the organisation’s information security management system.
- Developing audit plans, checklists, and procedures based on the ISO 27001 standard.
- Collecting and reviewing evidence to assess the effectiveness of the organisation’s information security controls.
- Preparing audit reports summarizing findings, identifying non-conformities, and recommending corrective actions.
- Collaborating with stakeholders to ensure that corrective actions are implemented and effective.
- Maintaining audit records and documentation to demonstrate compliance with ISO 27001 standards.
- Providing guidance and training to auditors and stakeholders on the requirements of the ISO 27001 standard.
- Liaising with internal and external stakeholders, including auditors and regulatory bodies.
- Continuously improving the information security management system ensures it remains effective and aligned with organizational objectives
Location: Chennai One SEZ IT
Position Type: Permanent
Role: Product Owner
Experience: 9+ Years
Job Opportunity for Product Owner – User Stories
- 9+ years of experience with 4+ years in a product role or equivalent with enterprise software products.
- Bachelor’s degree and/or equivalent experience
- Works with a product manager to align on product strategy and to translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
- Strong communication skills working across multiple business and technology stakeholders
- Experience with data analytics driven products or platforms.
- Proven experience in building or working with machine learning products and platforms ( optional)
- Experience with technology and ability to facilitate communication between business and tech teams
- Experience in build scalable reliable enterprise systems
- Experience working in an agile environment
- Own and manage product backlogs / Sprint Planning
- Excellent leadership and organizational skills
- Strong ability to understand technical issues at a high level
- Demonstrate strong accountability
- Strong analytical and problem solving skills
Location: Chennai One SEZ IT
Position Type: Permanent
Experience: 7+ Years.
Required Skills
- Expertise in any one of the advanced programming languages like .NET, Java or Python, etc.,
- Should have real-time experience building microservices and strong knowledge of API integration platforms (Kubernetes Services, API Gateway).
- Well aware of trust architecture and practical experience with application security implementation (Oauth, OpenID Connect, IAM).
- Should have exposure to repackaging and migrating applications and services from on-premises to the cloud platform.
- Hands-on experience in developing code (IaC) for provisioning and managing cloud infrastructure (CloudFormation, Terraform)
- Experience with Cloud building blocks (Virtual Machines, Storage Services, Networking, Load Balancers, Security, etc.)
- Must have a thorough understanding of advanced database concepts and limitations of managed services offered by the cloud platform.
GCP Services
Virtual Machines, Cloud Storage, Google App Engine, Google Cloud Container Services, Google Container registry, Google Cloud Databases, Google Cloud SQL, Google Cloud Identity, GCP Secret Manager, GCP Cloud Endpoints, Cloud Load balancing, Cloud Build, Google Kubernetes Engine, Google Cloud Deployment Manager, Terraform, Cloud Monitoring, Log analytics
Location: Remote
Position Type: Permanent
Experience: 5+ Years.
Responsibilities:
- Developing new user-facing features for Roku using Brightscript for our OTT projects/products
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a wide range of Roku hardware, including the most resource-constrained
Required Experience:
- At least 4.5 years of Roku Development experience with strong proficiency in Brightscript
- Thorough understanding of the SceneGraph framework and its core principles
- Familiarity with Design Patterns such as MVC and MVVM
- Experience integrating with third party libraries like Analytics, Advertising etc.
- Practice of Unit Testing
- Experience with build, submission, and certification process of Roku applications
- Familiarity with code versioning tools such as Git and build automation systems
- Video-based app development
- Ideally also exposure to RALE, RAF, IAP (but not a dealbreaker)
Location: Chennai One SEZ IT
Position Type: Permanent
Experience: 4+ Years.
- Experience in providing production level support in an enterprise environment.
- Experience with Microsoft Active Directory, Microsoft Windows Servers
- Experience with Linux or Knowledge
- Experience with Office 365/Office Suite/SharePoint.
- Experience with End user support issues like Email, one drive, SharePoint and other office products .
- Familiarity with databases is a plus, SQL Server, Oracle, MySQL, PostgreSQL ((Additional advantage))
- Familiarity with Open-Source technology stack is a plus, i.e., Apache HTTPD (Additional advantage)
- Ability to work in a rapid change and fast-paced environment.
- Experience with cloud services, network communications, collaboration tools, enterprisetools and software are a plus.
- Network administration skills – Basic knowledge of LAN/WAN networking and TCP/IP ports HTTP, HTTPS and file sharing.
- Use of issue/problem tracking system (e.g., Jira Service Desk, Remedy, or Service Now).
- Familiarity with the Agile SDLC and CI
- Dev-Op’s operations, Git/Gitlab is Added advantage
- Experience using ITIL best practices is a plus.
- Experience in AWS and knowledge on tools like EC2 , Workspace , Code deployment , Monitoring tool and IAM will be an added advantage
Location: Chennai One SEZ IT
Position Type: Permanent
Notice Period: 30 days – 15/20 days (Immediate)Experience: 3.5+ Years
Skill sets Required: Java with Angular- Developer with Java Full Stack skills with Angular Development.
- Experience using Java 8 or higher versions, Angular 8, Spring, Spring Boot, RESTful web services, JMS/Kafka, Basics of Database.
- Working knowledge in J2EE – Servlets/JSP/XML, RESTful services.
- Experience in Frameworks – Spring, Springboot, Swagger
- Middleware – JMS, Apache Tomcat, MQ, Kafka
- Oracle 10g/12c PL-SQLOS – Unix commands and Shell scripting
- Web Technologies – HTML, CSS, AJAX, JavaScript, JSON
- Expertise in Eclipse, SVN, GIT, Maven
- Scripting languages such as JavaScript
- 3rd party API and plugins – Junit, log4j, Jackson, Findbugs, Checkstyle, PMD
- DevOps tools – Jenkins, Maven, Sonar, Splunk
Location: Chennai One SEZ IT
Position Type: Permanent
Experience: 5+ Years
Core Competencies
1. End to End Proposal / Opportunity Management & Pre Sales activities
- Define proposal winning strategy, theme (RFX scope, assumptions, approach, resource needs, Bid plan & Strategy, high level timelines & commercials)
- RFX response creation, sales collateral creation, Orals/ custom Presentation,
- Business Requirement Gathering & Analysis
- Analyze risks, profitability, resource requirement analysis
- Preparation of capability pitches associated with the delivery of services
- Pro-active proposals
- Business Case Development & Presentation
- Bid management
- Plan and execute Client demo
- Write compelling storylines
- Sales enablement activities (Preparing support artifacts and presentation which enable Sales team on new service offerings)
- Sales kit management (Complied and acting as the owner for the case studies, client references, other sales artifacts)
- Status updates (Drafting weekly update to management)
2. Commercial Financial Modeling, ROI calculation
3. Secondary market research
- Research and Competitive Analysis
- Prospect need vs OFS offering
4. Stakeholder Interaction and Management
- Working closely with Client Partners and Delivery partners to develop new business opportunities and working on current opportunities.
5. Contract management
- NDA Review
- MSA Review
- SOW preparation and review
- Contract renewal status and follow up
- Business Domain expert in ISV, Healthcare, Media, Fintech, Software tech driven business
6. Bid Marketing (Deal based Marketing or Opportunity Centric Marketing)
- Better communicating our differentiated value proposition and POV through compelling stories throughout the bid lifecycle.
7. Account Based Marketing
8. Delivery handover and transition
- Prepare and present comprehensive document to delivery team from presales stage to delivery/implementation
9. Minimum Qualification and Experience:
- Master’s in Business Administration or Equivalent
- 8 to12 years of experience