Platform Solutions
Unlocking platform potential for real results
Platform Solutions
Unlocking platform potential for real results
Many companies underutilize the full potential of their technology platforms, leading to missed opportunities for growth and efficiency. To unlock their true value, you need custom software engineering.
By leveraging our custom software engineering expertise, we help you harness powerful platforms to drive growth, optimize operations, and achieve measurable business results.
Whether you’re enhancing customer engagement with Salesforce CRM, scaling digital commerce with Salesforce Commerce Cloud or Shopify, automating operations with Agentforce, or improving service delivery through ServiceNow and Jira, we ensure you get the most from these investments.
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Digital Commerce
We help you deliver seamless, personalized shopping experiences that drive growth and keep customers coming back. Every feature we design elevates the buyer journey, uniting mobile, social, and in-store touchpoints to foster deeper engagement and boost conversion rates.
Along with this customer-centric approach, our AI-first strategy blends strategy, design, engineering, and data science to create self-optimizing digital commerce solutions. From AI-powered product discovery and generative content creation to predictive analytics and real-time personalization, we embed intelligence into every interaction.
Salesforce Commerce CloudRelevantz delivers Salesforce Commerce Cloud solutions with certified expertise, rapid implementation, and strategic guidance. Experience sophisticated omnichannel shopping journeys with seamless integration into CRM, Marketing Cloud, and Service Cloud ecosystems.
Relevantz provides expert implementation and customization services to create scalable, high-converting Shopify stores, tailored to meet your unique business needs and drive growth.
Unlock the true power of commerce with Agentforce: Salesforce’s next-generation AI agent platform. These intelligent agents go beyond traditional chatbots. They autonomously personalize shopping journeys, assist teams, and optimize operations. They reason, learn, and adapt in real-time, delivering dynamic, hyper-personalized experiences that evolve with every customer interaction and business need.
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Customer Relationship Management Services
Legacy CRMs often struggle with data silos, disconnected experiences, and AI-incompatible architectures. Leveraging our CRM and AI expertise, we help you fully utilize leading CRM platforms to unify customer interactions, streamline operations, and enhance decision-making.
Our services include:
Salesforce CRMWe unlock Salesforce CRM’s full potential to transform how businesses manage leads, opportunities, and customer relationships. Our solutions integrate seamlessly with core processes, providing a 360-degree view and enabling smarter decisions, faster pipelines, and enhanced customer experiences.
Experience the power of Agentforce, with AI-driven agents that supercharge Salesforce CRM. Automate tasks, engage customers in real-time, and deliver personalized experiences at scale. From lead qualification to service triage, these intelligent agents boost productivity, improve customer satisfaction, and drive revenue growth.
Optimize Microsoft Dynamics to gain valuable customer insights, streamline sales processes, and integrate seamlessly with your operations.
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IT Service Management (ITSM) Services
ITSM platforms provide powerful capabilities that are essential for optimizing business operations and delivering top-tier support. However, to truly maximize their potential, these platforms require expert implementation and continuous optimization.
At Relevantz, we specialize in helping businesses streamline IT processes, improve response times, and enhance user satisfaction by ensuring seamless integration and effective use of your ITSM tools.
ServiceNowWe help you implement and optimize ServiceNow for IT service automation, improving incident management, workflow automation, and customer service processes.
Streamline service requests and enhance collaboration between teams with tools for better tracking, prioritization, and issue resolution.
Blog
Beyond Implementation: Building AI-First, Outcome-Driven CRM Solutions for the Modern Enterprise
CRM transformation is not about installing software—it’s about building future-proof customer engagement engines. This blog explores how Relevantz approaches CRM projects strategically, designing extensible, AI-first solutions that evolve with business goals. Focus areas include CRM maturity assessments, AI readiness mapping, and lifecycle governance to ensure CRM solutions deliver continuous value, not just one-time setups.
Reimagining Digital Commerce: How AI, Agentforce, and Composable Architectures Are Shaping the Future of Retail
The future of digital commerce is intelligent, composable, and customer-driven. This blog discusses how Relevantz’s AI-first digital commerce services—anchored on Salesforce Commerce Cloud, Headless Commerce, and Agentforce—create adaptive ecosystems that anticipate customer needs and drive loyalty. Practical examples will show how brands can use composable strategies and AI agents to deliver dynamic, real-time, cross-channel experiences.
Beyond Implementation: Building AI-First, Outcome-Driven CRM Solutions for the Modern Enterprise
CRM transformation is not about installing software—it’s about building future-proof customer engagement engines. This blog explores how Relevantz approaches CRM projects strategically, designing extensible, AI-first solutions that evolve with business goals. Focus areas include CRM maturity assessments, AI readiness mapping, and lifecycle governance to ensure CRM solutions deliver continuous value, not just one-time setups.
Reimagining Digital Commerce: How AI, Agentforce, and Composable Architectures Are Shaping the Future of Retail
The future of digital commerce is intelligent, composable, and customer-driven. This blog discusses how Relevantz’s AI-first digital commerce services—anchored on Salesforce Commerce Cloud, Headless Commerce, and Agentforce—create adaptive ecosystems that anticipate customer needs and drive loyalty. Practical examples will show how brands can use composable strategies and AI agents to deliver dynamic, real-time, cross-channel experiences.
SUCCESS STORIES
Salesforce Commerce Cloud Solution
Salesforce Commerce Cloud modernization and website redesign for a global outdoor brand delivered the following outcomes:
SUCCESS STORIES
Salesforce Commerce Cloud Solution
Salesforce Commerce Cloud modernization and website redesign for a global outdoor brand delivered the following outcomes:
SUCCESS STORIES
Salesforce Engineering Engagement
Salesforce-based platform for membership management and event coordination drives operational efficiency and improved decision-making, resulting in the following outcomes:
SUCCESS STORIES
Salesforce Engineering Engagement
Salesforce-based platform for membership management and event coordination drives operational efficiency and improved decision-making, resulting in the following outcomes:
SUCCESS STORIES
Salesforce Commerce Cloud Solution
Salesforce Commerce Cloud modernization and website redesign for a global outdoor brand delivered the following outcomes:
SUCCESS STORIES
Salesforce Commerce Cloud Solution
Salesforce Commerce Cloud modernization and website redesign for a global outdoor brand delivered the following outcomes:
SUCCESS STORIES
Salesforce Engineering Engagement
Salesforce-based platform for membership management and event coordination drives operational efficiency and improved decision-making, resulting in the following outcomes:
SUCCESS STORIES
Salesforce Engineering Engagement
Salesforce-based platform for membership management and event coordination drives operational efficiency and improved decision-making, resulting in the following outcomes: