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Insurance Company

Oracle Managed Services Cut Costs by 30% and Boost Efficiency 

OCI Observability and Management Solution 

Situation

The client, a publicly listed insurance company, had successfully migrated to Oracle Cloud Infrastructure (OCI) with our support. 

However, the migration alone was not enough to fully address the operational challenges they faced. Their IT environment lacked robust monitoring, automation, and observability capabilities, leading to inefficiencies and limited visibility into application and database performance. 

The client sought a solution to enhance their post-migration operations, optimize OCI’s potential, and deliver a seamless experience for their customers.

Impact

Without adopting OCI observability and managed services, the client risked: 

  • Missing the chance to leverage OCI’s scalability, cost efficiency, and database capabilities 
  • Experiencing performance issues, regulatory non-compliance, and customer dissatisfaction 
  • Failing to adopt automation and observability tools to optimize operations

Resolution

We partnered with the insurance company to establish robust observability, scalability, and operational efficiency on OCI by: 

  • Environment Resizing and Rehosting: Migrated the insurance management platform from Azure to OCI, ensuring compatibility with OCI’s architecture while optimizing resource utilization 
  • Database Modernization: Transitioned the on-premises Oracle database to OCI’s DBaaS, enabling auto-scaling and proactive monitoring for seamless operations. 
  • Performance Optimization and Testing: Leveraged OCI’s observability tools, including Application Performance Monitoring (APM) and Log Analytics, to ensure performance, security, and compliance 
  • Cost Optimization Strategies: Implemented OCI’s flexible pricing and resource management to reduce operational costs while ensuring peak performance 
  • Proactive Maintenance Automation: Automated database maintenance and performance monitoring, reducing manual intervention and operational overhead 

Outcomes

Through OCI managed services for observability and management, we helped the insurance company achieve: 

  • 30% reduction in operational costs, saving $120,000 annually. 
  • 25% improvement in database query performance, enabling real-time analytics and reporting. 
  • 40% faster deployment timelines, ensuring quicker time-to-market for new initiatives. 
  • Seamless scalability during peak periods, reducing downtime and enhancing customer satisfaction. 
  • 60% reduction in manual database maintenance, freeing resources for strategic, high-value projects.